Legal

RovrCare™

a service of Change Path One LLC

LEGAL

Effective Date: March 2026 | Version 1.0

RovrCare™, a service of Change Path One LLC, is committed to protecting your privacy and facilitating a safe, transparent experience through its platform. This Legal Notices page provides a summary of the key legal terms governing your use as a “user” of the RovrCare™ website, mobile application, communications, platform and any related services (collectively, the “Service”).

This page is intended as a reference companion to our full legal documents. For complete terms, please review:

Terms of Service Governs your use of the Service, including your rights, responsibilities, payment terms, arbitration, and dispute resolution.

By accessing or using the Service, you agree to be bound by all applicable policies. If you have questions, contact us at support@rovrcare.com.

1. Disclaimer of Warranties

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL CONTENT, FEATURES, AND INFORMATION MADE AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ROVRCARE™ EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Specifically, RovrCare™ makes no warranty that:

The Service will be uninterrupted, error-free, or secure at all times
Defects or errors, once identified, will be corrected within any particular timeframe
The Service or its servers are free from viruses, malware, or other harmful components
Content accessible through or linked from the Service is accurate, complete, or free from objectionable material

Any material you download or obtain through use of the Service is done at your own discretion and risk. You are solely responsible for any damage to your device or loss of data resulting from such downloads.

2. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROVRCARE™ SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SERVICE OR ANY LINKED THIRD-PARTY SITE, EVEN IF ROVRCARE™ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ROVRCARE™’S MAXIMUM AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO ROVRCARE™ IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

If you are dissatisfied with the Service or any portion of these legal terms, your sole remedy is to discontinue use of the Service. Some jurisdictions do not permit certain limitations on liability or implied warranties; to the extent such laws apply, some of the above may not apply to you.

3. Privacy

RovrCare™ takes your privacy seriously. All personal information collected through the Service is handled in accordance with our Privacy Policy, which is incorporated into these Legal Notices and our Terms of Service by reference.

RovrCare™ does not sell, rent, or trade your personal information to third parties. We use trusted third-party service providers—including Stripe for payment processing, Twilio for communications through the RovrCall™ platform, and Connecteam for staff scheduling and operations, who access your information only as necessary to provide their designated services.

RovrCare™ is not responsible for the privacy practices of third-party websites linked from the Service. We encourage you to review the privacy policies of any external sites you visit.

4. Indemnification

You agree to indemnify, defend, and hold harmless RovrCare™ and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from:

Your use of the Service
Any content you submit, post, or transmit through the Service
Your violation of these Legal Notices or our User / Contractor-Platform or any version of Terms of Service
Your violation of any rights of a third party

RovrCare™ reserves the right, at its own expense, to assume exclusive control of any matter subject to your indemnification obligation.

5. User-Submitted Content

Certain features of the Service allow you to submit reviews, ratings, feedback, profile information, or other content (“User Content”). The following terms apply to any User Content you submit:

5.1 Your Responsibility

You are solely responsible for the accuracy, appropriateness, and legality of any User Content you submit. RovrCare™ does not guarantee confidentiality with respect to User Content submitted to publicly accessible areas of the Service.

5.2 License to RovrCare™

By submitting User Content, you grant RovrCare™ a perpetual, worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, modify, distribute, and create derivative works from your User Content for any business purpose, in any media, without compensation or further notice to you. You retain ownership of your User Content.

You represent and warrant that:

You own or have a valid license to submit the User Content
The User Content does not infringe any third-party intellectual property, privacy, or other rights
You have obtained all necessary releases from individuals depicted or identifiable in the content

5.3 RovrCare™’s Rights

RovrCare™ reserves the right, at its sole discretion, to review, modify, remove, or decline to publish any User Content at any time and without notice. RovrCare™ may disclose User Content as required by applicable law, regulation, or legal process.

6. Intellectual Property

RovrCare™ owns all right, title, and interest in and to the Service and its Content, including trademarks ROVRCARE™, ROVR™, CAREGINEER®, and related marks and logos. All rights are reserved. Nothing on this page or elsewhere in the Service grants you any license to use RovrCare™ trademarks or intellectual property without express written permission.

You are granted a limited, revocable, non-exclusive license to access and use the Service for personal, non-commercial purposes consistent with our Terms of Service. This license may be revoked at any time.

7. Governing Law and Dispute Resolution

These Legal Notices and your use of the Service are governed by the laws of the State of Texas, without regard to conflict of law principles. Any dispute arising under or related to these Legal Notices shall be subject to the dispute resolution provisions set forth in our Terms of Service, including binding arbitration administered by JAMS in Harris County, Texas.

To the extent any matter is not subject to arbitration, you agree to submit to the exclusive jurisdiction of state or federal courts located in Harris County, Texas.

8. General

These Legal Notices, together with the Privacy Policy and Platform User Terms of Service, constitute the entire agreement between you “User” and RovrCare™ with respect to the subject matter hereof. If any provision is found invalid or unenforceable, it shall be modified to the minimum extent necessary while the remaining provisions remain in full force. Our failure to enforce any provision shall not constitute a waiver of that right.

RovrCare™ reserves the right to update these Legal Notices at any time. Material changes will be communicated as described in our Terms of Service. Continued use of the Service following any update constitutes acceptance.

9. Contact Us

For questions regarding these Legal Notices or any of our online policies:

RovrCare™ — Legal & Compliance

Email: support@rovrcare.com

Privacy & Data Requests: privacy@rovrcare.com

Phone: (855) 446-7687

Mailing Address: 9115 FM 723 RD STE 550 #210

Richmond, TX 77406

DOCUMENT CONTROL

Document: RovrCare™ Legal Notices

Version: 1.0

Effective Date: March 2026

Supersedes:

Note:

Frequently Asked Questions